Privacy policy

We will only process personal data (generally referred to as ‘data’ in the following) to the extent necessary and for the purpose of providing a functional and user-friendly Internet presence, including the contents and performances offered there. Article 4 (1) of Regulation (EU) 2016/679, i.e. General Data Protection Regulation (‘GDPR’ hereinafter), defines ‘processing’ as any operation or set of operations, which is performed upon personal data, whether or not by automatic means, such as collection, acquisition, organisation, sorting, storage, adaptation or alteration, read-out, querying, use, disclosure by transfer, dissemination or other form of provision, reconciliation or combination, restriction, erasure or destruction. You will find more detailed information here: https://gdpr-info.eu/

The following Privacy policy is intended to particularly inform you about the type, scope, purpose, duration and legal basis of the processing of personal data to the extent that we decide either by ourselves or in conjunction with others about the purposes and means of processing. The policy below also provides information about the third-party components that we use for optimisation purposes and for improving the quality of use to the extent that third parties in turn use them to process data under their own responsibility. Our privacy policy is structured as follows:

I. Information about us as the controllers
II. Rights of users and data subjects
III. Information about data processing

I. Information about us as the controllers

The responsible provider of this Internet presence in the meaning of the law governing the protection of data is:

VariaLingua
Lamérislaan 386
NL-3571 LM Utrecht

Tel.: +31 (0) 30 290 1296
www.varialingua.com

We would like to draw your attention to the fact that the transfer of data by way of the Internet is associated with security vulnerabilities and that total protection against access by third parties is therefore impossible.

II. Rights of users and data subjects

In regard to the processing of data as described in greater detail below, users and data subjects are entitled

  • to confirmation as to whether or not data relating to them are being processed, information about the data processed, further information about the processing of data and copies of the data (see also Art. 15 GDPR);
  • to correction or completion of incorrect or incomplete data (see also Art. 16 GDPR);
  • to the immediate deletion of data relating to them (see also Art. 17 GDPR), or, alternatively, if further processing is necessary pursuant to Art. 17 (3) GDPR,
  • to the restriction of processing in accordance with Art. 18 GDPR;
  • to receive the data concerning them and provided by them and to the transfer of this data to other providers / responsible parties (see also Art. 20 GDPR);
  • to lodge a complaint with the supervisory authority if they believe that the data that relates to them are being processed by the provider in breach of data-protection provisions (see also Art. 77 GDPR).
    The provider is further obliged to inform all recipients to whom data has been disclosed by the provider about any correction or deletion of data or the restriction of processing that is effected in accordance with Articles 16, 17 (1), 18 GDPR. This obligation does not apply, however, if this communication is impossible or is associated with disproportionate effort. Users nevertheless are entitled to information about these recipients.

Article 21 GDPR also entitles users and data subjects to object to the future processing of data relating to them provided that the data are processed by the provider in accordance with Art. 6, (1) (f) GDPR. Objections to data processing for the purposes of direct marketing in particular are permitted.

III. Information about data processing

Your data that is processed when you use our Internet presence will be deleted or blocked as soon as the purpose for storing them ceases to exist, the deletion of the data does not conflict with any legal retention obligations and no other information about individual processing methods has been provided below.

Server data

The following data which your Internet browser transfers to us or to our web-space provider are collected, among other data, for technical reasons (so-called server log files):

  • Browser type and version
  • Operating system used
  • Website from which you visited us (referrer URL)
  • Website you visit
  • Date and time of your access
  • Your Internet Protocol (IP) address.

The data collected in this way is stored temporarily but not in combination with other data about you.

This data is stored on the legal basis defined in Art. 6 (1) (f) GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our Internet presence.

The data will be deleted after seven days at the latest, unless further storage for evidential purposes is required. The data will be exempt either in part or entirely from deletion until any incidents have been conclusively clarified.

Cookies

a) Session cookies
We use so-called cookies on our site to detect the multiple use of our offer by the same user/Internet connection owner. Cookies are small text files that your Internet browser places and saves on your computer. They are used to optimise our Internet presence and our offers. These are usually so-called ‘session cookies’, which are deleted again once you leave our site. Some of these cookies, however, provide information that helps automatically recognise you. They can recognise you on the basis of the IP address stored in the cookies. The information obtained in this way is used to optimise our offers and to make it easier for you to access our site.

The legal basis for this processing is Art. 6 (1) (b) GDPR to the extent that these cookies process data for the purposes of contract initiation or contract implementation and on the basis of your consent.

Our legitimate interest lies in the improvement of the functionality of our Internet presence if processing is not for the purposes of contract initiation or contract implementation. The legal foundation will then be Art. 6 (1) (f) GDPR and processing will be effected on the basis of your consent.

b) Third-party cookies
It might be necessary for our Internet presence to also use cookies from partner companies with which we cooperate for the purposes of carrying out advertising and analyses or delivering functionalities on our Internet presence. The information below provides the details of this regard and, in particular, sets out the purposes and legal basis for processing by such third-party cookies.

(c) Deletion option
You may change your Internet browser settings to prevent or restrict the installation of cookies. You may also at any time delete cookies that have already been stored. The steps and measures required to this end, however, depend on the Internet browser you are specifically using. Please use your Internet browser’s help function or documentation or contact its manufacturer or support in the event of any questions. It is not possible, however, to use the browser settings to stop processing by so-called Flash cookies. You will instead need to change the settings in your Flash Player. The steps and measures required to this end also depend on the Flash Player you are specifically using. Please also use your Flash Player’s help function or documentation or contact its manufacturer or user support in the event of any questions.

You may reject the use of cookies by selecting the appropriate settings in your browser; we would, however, like to draw your attention to the fact that you may not be able to use our website’s full functionality if you do so.

Contract implementation

The data you transfer for the use of our range of goods and/or services will be processed by us for the purpose of implementing the contract and is required in this respect. Contract conclusion and execution are not possible without the provision of your data.

The legal basis for processing is Art. 6 (1) (b) GDPR and such processing will be effected on the basis of your consent.

We will delete the data once contract processing has been completed but are obliged, however, to observe the retention periods set out in commercial and tax laws. We will within the scope of contract implementation forward your data to the transport company commissioned with the delivery of goods or to the financial service provider to the extent that such forwarding is necessary for the delivery of goods or for payment purposes.

The legal basis for the transfer of the data will then be Art. 6 (1) (b) GDPR.

Customer account / registration function

When you create a customer account with us through our Internet presence, we will collect and store the data you enter during registration (e.g. your name, your address or your email address) solely for pre-contractual performances, for the fulfilment of the contract or for the purpose of customer care (e.g. to provide you with an overview of your orders to date with us or to offer you the so-called notepad function). We will at the same time save the IP address and the date of your registration along with the time. This data will naturally not be forwarded to third parties. Your consent to this processing will be obtained within the course of the further registration process and reference will be made to this privacy policy. The data we collect during this process will only be used for the provision of the customer account.

Insofar as you consent to this processing, Art. 6 (1) (a) GDPR will constitute the legal basis for this processing.

To the extent that the opening of the customer account also serves pre-contractual measures or the fulfilment of the contract, the legal basis for this processing will also be Art. 6 (1) (b) GDPR.

You may revoke the consent provided to us to open and maintain the customer account at any time with effect for the future in accordance with Art. 7 (3) GDPR. You will only have to notify us about your revocation to this end. Such notification may be effected by telephone, email, post or fax.

The data collected in this regard will be deleted as soon as processing is no longer necessary. We will, however, be required to observe the retention periods set out in commercial and tax laws.

Newsletter

The data requested from you should you register for our free newsletter, i.e. your email address and – optionally – your name and address, will be transferred to us. We will at the same time save the IP address of the Internet connection from which you access our Internet presence as well as the date and time of your registration. We will obtain your consent to send you the newsletter, describe the content in detail and refer you to this privacy policy during the course of the further registration process. We will use the data collected in this regard exclusively to send out the newsletter – that is why in particular they will not be shared with third parties.

The legal basis here is Art. 6 (1) (a) GDPR.

You may revoke your consent to receive the newsletter at any time with effect for the future in accordance with Art. 7 (3) GDPR. You only need to inform us of your revocation or click on the unsubscribe link contained in every newsletter to this end.

Contact inquiries / contact options

The data you provide should you contact us through the contact form or by email will be used to process your request. The provision of the data is required for the processing and answering of your inquiry – we would not be able to answer your inquiry or would only be able to answer it to a limited extent if this data were not provided. The data will not be forwarded to third parties.

The legal basis for this processing is Article 6 (1) (b) GDPR.

Your data will be deleted if your inquiry has been finally answered and the deletion does not conflict with any legal retention requirements as in the case, for example, of possible subsequent contract execution.

Source: Model Privacy policy by the law firm of Weiß & Partner